This week the World Health Organization declared the COVID-19 outbreak a pandemic. We all have a responsibility to do our part to slow the spread of this new virus to ensure our medical system has the time and opportunity to treat all who may need treatment.

New Office Procedures

As of the writing of this post our office is still open for scheduled appointments. However, we have made some changes to office procedures:

  • If you have an appointment within 14 days of travelling outside Canada, please call the office to re-book your appointment.
  • If you have fever, new cough, or other possible COVID-19 symptoms please call the office to re-book your appointment.
  • If you have been exposed to anyone who might have the virus, please call the office to re-book your appointment.
  • As you arrive for your appointment please clean your hands with sanitizer.
  • As of today we will be temporarily waiving the late cancellation fee due to COVID-19 concerns.
  • If it becomes necessary, we will be switching to secure video to ensure minimal impact on your ability to continue your psychotherapy.

     

    COVID-19 Testing Centre Update

    As of March 15, 2020 William Osler Health System's COVID-19 Assessment Centre at Peel Memorial Centre will test people who meet the following criteria:

    • Mild symptoms of Upper Respiratory Tract Infection or Flu-like Illness and ANY of the following:
      • Fever greater than or equal to 38 degrees
      • Underlying immunocompromised patients (e.g., Chemotherapy, HIV/AIDS, Dialysis)
      • Over 60 years of age
    • Referred by public health due to contact with a confirmed or probable case of COVID-19
    • Health care workers in any acute care, long-term care or primary care setting (prioritized)
    • Pregnant women.

    If you are experiencing symptoms contact Telehealth Ontario at 1-866-797-0000 or your local public health unit.